The SPARK to CTM
Adam Smith did not construct his theory on how he thought people should act, he constructed his theory from observations of how they did act. Instead of trying to change people, it is easier to embrace them for who they are, and build a model that rewards them for their own self-interest.


CTM provides management resources because workers in well managed firms add more value per hour, which means companies can afford to pay premium wages and still be competitive. Workers in well managed firms add more value per hour, these companies can afford to pay premium wages and still be cost competitive. Firms that overpay become uncompetitive, and firms that underpay find that their employees keep quitting.


An investment in Human Capital is an investment in business much like educating a child is an investment in their future. If your business is an Organization that requires human capital to achieve its OLCs, than you have to treat it like one, by investing in its education. 


Understanding how to best manage human capital, requires a basic understanding of how Human Capital is wired. This is the key ingredient between creating an OLC and an OBLC. In order to fix a computer that is not working properly, you need to know how it is "wired". Understanding the psychological needs of human capital is understanding how they are wired. If you did not know how a computer was wired, would you try to fix it? Understanding the six human needs that employees are faced with, allows you to build your processes and functions of business in order to get the most out of human capital.


To understand the six human needs faced by each employee, we need to understand the makeup of a Critical Employee.